An Introduction to Progressive Auto Insurance

You’ve probably seen the humorous Progressive Auto Insurance television commercials starring a “customer service representative” named “Flo.” These ads promise hundreds of dollars in savings on car insurance. But did you know that Progressive has been around since 1937?

Grand Beginnings

Joseph Lewis and Jack Green, founders of Progressive, were two lawyers, fresh from law school. They decided to invest in an insurance company because they felt that vehicle owners would want security and protection in case of an accident.

Like its name, Progressive has always done things a little bit differently. Its drive-in claims service was the first of its kind for an auto insurance company, as well as offering the installment payment plan to customers. Progressive’s goal has always been making auto insurance easy and obtainable to all vehicle owners.

Progressive’s business grew steadily throughout the years, and the company kept a constant eye out for ways to distinguish itself from the competition. These days, Progressive insures all types of drivers, including those who are considered high risk.

Insurance Online

Progressive was the first major auto insurance company to launch its own website in 1995. Since then, it has continued to roll with technology changes, and today, an individual can shop for comparison rates, buy a policy online in real time, manage their policy, talk to customer service, and report a claim – all online, 24/7.

Company Values

Progressive states that its desire is to minimize the distress and financial burden resulting from auto accidents so the insured can get back to normal as fast as possible. Its values statement includes honesty, respect for all, clear communication of objectives, and constant improvements in performance and product.

Progressive has received a number of honors throughout the years from various entities, both on the Internet and within the industry, and the company makes efforts to support the environment by making sure any new construction uses eco-friendly materials and processes. Progressive reuses materials and products, low-flow faucets, and motion-sensor lighting, and it has a company-wide paper recycling program in place.

What Does Progressive Insure?

The policies Progressive offers insure the following: motor vehicles, boats, motorcycles, recreational vehicles, and commercial vehicles. More than 30,000 independent Progressive agents are located throughout the United States, so even those who prefer to speak to a “real” person can get the help they need.